Monitoring - A quick update from us, that our troubled internet link has now been up and stable since 9:40 AM.
If anyone is experiencing any remaining issues, by all means please get in contact with us via the usual channels.
Cloud2Me Team
Nov 18, 2025 - 09:57 UTC
If anyone is experiencing any remaining issues, by all means please get in contact with us via the usual channels.
Cloud2Me Team
Nov 18, 2025 - 09:57 UTC
Identified - We're are aware of connectivity issues affecting some customers, located at our Maidenhead and Redhill data centres. This is due to one of our 3rd party connectivity partners experiencing an issue themselves, for which they are busy repairing.
You might experience difficulty connecting to your Citrix session - if this is the case please contact us where we can assist you to work around this issue. You might also find that your printers are not working, as your site to site VPN connection is affected.
If you are experiencing any of these difficulties, please contact us via the usual support channels. We're hopeful that our connectivity partner will soon have their problem resolved.
Thank you for your patience.
Cloud2Me Team
Nov 18, 2025 - 09:34 UTC
You might experience difficulty connecting to your Citrix session - if this is the case please contact us where we can assist you to work around this issue. You might also find that your printers are not working, as your site to site VPN connection is affected.
If you are experiencing any of these difficulties, please contact us via the usual support channels. We're hopeful that our connectivity partner will soon have their problem resolved.
Thank you for your patience.
Cloud2Me Team
Nov 18, 2025 - 09:34 UTC
Hosted Desktop Services
Operational
Hosted Desktop - RDS
Operational
Hosted Desktop - Citrix
Operational
Hosted Exchange Email Services
Operational
Hosted Exchange Email - HEX2
Operational
Hosted Exchange Email - HEX3
Operational
Data Centres
Operational
South London
Operational
Reading
Operational
Maidenhead
Operational
Gatwick
Operational
Redhill
Operational
Cloud4VC
?
Operational
Cloud2Me Support Service
Operational
Zendesk Ticketing
Operational
Telephone Support
Operational
Microsoft Online Services
?
Operational
Managed Servers - Reading
Operational
Managed Servers - South London
Operational
Managed Servers - Maidenhead
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.